Exchanges & Returns

We offer returns for eligible products within 45 days of the purchase date.

The following conditions apply:

  • A £5 return label fee is applied to all returns.
  • Exchanges for different colour or size in the same style are free.
  • The original delivery costs are non-refundable.
  • All items must be unwashed, unworn, and with all tags attached.
  • All returns are subject to inspection upon arrival at the warehouse. Please be sure to inform us of any changes in what will be sent back, as any discrepancies discovered between what was discussed and what arrived will be issued as charge-backs/credits (as applicable).
  • We do not offer return labels for international orders.

Some items aren’t eligible for returns. These include:

  • Items marked as final sale.
  • Free gifts or promotional items.

This form will gather enough information for us to review your request and assist you in the best way possible.

Please allow our team up to 2 business days to respond to your return.

Please provide the email address you used to place the order in question.
You can find your order number in your confirmation email and on your packing slip.